Privacy Policy
Savorella Table Restaurant — operated by
Last updated: 1 June 2025
1. Introduction
("we", "us" or "our") operates the Savorella Table Restaurant located in Auckland, New Zealand, and maintains this website at savorellatable.com (the "Site"). We are committed to protecting the privacy and personal information of every person who visits or interacts with the Site.
This Privacy Policy explains what personal information we collect through the Site, why we collect it, how we use and protect it, who we share it with, and what rights you hold under New Zealand privacy law. It applies solely to personal information processed through the Site and does not extend to information collected through other channels unless expressly stated.
Please read this policy carefully before submitting any information through the Site. By using the Site, you acknowledge that you have read and understood this policy.
2. Data Controller
The data controller responsible for your personal information is:
| Legal entity | |
|---|---|
| Registered address | |
| Company number | 9429051847632 |
| GST / VAT number | 9429051847632 |
| Privacy enquiries email | info@savorellatable.com |
| Website | savorellatable.com |
All privacy enquiries, requests to exercise your rights, and complaints should be directed to the contact details above.
3. Personal Information We Collect
We collect personal information that you provide directly, as well as information that is gathered automatically when you browse the Site. The categories below describe what we collect and the context in which we collect it.
3.1 Information You Provide to Us
When you interact with forms or features on the Site, you may provide us with the following personal information:
Contact and Enquiry Information
- Full name
- Email address
- Telephone number
- The content of your message or enquiry
Reservation Request Information
When you submit a table reservation request through the Site, we collect:
- Full name
- Email address
- Contact telephone number
- Requested date and time
- Number of guests in your party
- Seating preferences or special occasion details you choose to share
- Dietary requirements or accessibility requests you choose to share
- Any additional notes or requests submitted in a free-text field
Reservation requests submitted through the Site are requests only and do not constitute confirmed bookings until you receive a confirmation from us directly.
Age Verification Information
Our venue includes a casino facility. In accordance with applicable New Zealand law, guests must be aged 18 or over to enter the casino area. Where the Site presents an age-gate or age declaration mechanism, we record the response to that declaration for the purpose of access control compliance. We do not retain a verified copy of any identity document through the Site.
Special-Category Personal Data
Certain information you may volunteer — for example, in free-text fields relating to accessibility needs or dietary preferences — may constitute special-category personal data. We process such information solely to fulfil your specific request and to ensure we can accommodate you appropriately at our venue. We do not solicit special-category personal data beyond what is reasonably necessary for this purpose, and we ask that you share only what you are comfortable disclosing.
3.2 Information Collected Automatically
When you visit the Site, our servers and technologies associated with the Site automatically collect certain information about your device and browsing session, including:
- IP address (which may be used to infer approximate geographic location at country or city level)
- Browser type and version
- Operating system and device type
- Referring URL (the page from which you navigated to our Site)
- Pages viewed on the Site and the sequence in which they were visited
- Date and time of each request
- Duration of your visit
3.3 Cookie and Similar Technology Data
The Site uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:
| Cookie Category | Purpose | Consent Required |
|---|---|---|
| Strictly necessary | Enable core Site functions such as page navigation, form submission and session management. The Site cannot function properly without these cookies. | No — these are set on the basis of our legitimate interest in delivering a functioning website |
| Analytical / performance | Allow us to understand how visitors use the Site, which pages are visited most frequently, and where errors occur, so that we can improve the Site's performance and content. | Yes — set only with your consent |
| Functional | Remember choices you have made (such as language or region preferences) to provide a more personalised experience on return visits. | Yes — set only with your consent |
| Marketing / targeting | Used to deliver content and promotional messages relevant to your interests, based on your browsing activity. | Yes — set only with your consent |
You can manage your cookie preferences at any time through the cookie preference centre available on the Site, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
Where we rely on your consent to set non-essential cookies, we record your preference together with the date, time and version of the consent notice displayed. You may withdraw your consent at any time with effect going forward; withdrawal does not affect the lawfulness of processing that took place before withdrawal.
4. Purposes and Legal Bases for Processing
We process personal information only where we have a lawful basis to do so under the Privacy Act 2020 (New Zealand) and, where applicable, other relevant data protection legislation. The table below sets out our purposes and the corresponding legal basis.
| Processing Purpose | Personal Information Used | Legal Basis |
|---|---|---|
| Responding to your general enquiries submitted through the Site | Contact information; content of enquiry | Performance of a contract or steps taken at your request prior to entering a contract; alternatively, our legitimate interests in responding to communications directed to us |
| Processing and managing your table reservation request | Reservation request information | Performance of a contract or steps taken at your request prior to entering a contract |
| Accommodating special requirements or preferences you have shared | Dietary or accessibility information volunteered by you | Your explicit consent, given when you provide that information; or, where relevant, compliance with our legal obligations |
| Casino age-access compliance | Age declaration response | Compliance with a legal obligation under New Zealand gaming and regulatory legislation |
| Operating, maintaining and improving the Site | Automatically collected device and browsing data; strictly necessary cookie data | Our legitimate interests in ensuring the Site functions correctly and securely, and in improving the quality of our digital presence |
| Analysing Site usage and visitor behaviour | Analytical cookie data; device and session data | Your consent |
| Sending promotional or marketing communications (where you have opted in) | Email address; marketing cookie data | Your consent |
| Preventing fraud and ensuring the security of the Site | IP address; session data | Our legitimate interests in protecting the security and integrity of our systems and services |
| Compliance with our legal and regulatory obligations | Any personal information relevant to a specific obligation | Compliance with a legal obligation |
| Establishing, exercising or defending legal claims | Any personal information relevant to the claim | Our legitimate interests in protecting and enforcing our legal rights |
Where we rely on legitimate interests as our legal basis, we have considered the potential impact on your interests and rights and are satisfied that our legitimate interests are not overridden by those interests. You have the right to object to processing carried out on this basis; please see Section 8 for further details.
Where we rely on consent, you may withdraw your consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal. To withdraw consent, please contact us at info@savorellatable.com or use the cookie preference centre on the Site.
5. Disclosure of Your Personal Information
We do not sell, rent or trade your personal information to third parties. We may share your personal information only in the circumstances described below.
5.1 Service Providers and Processors
We engage third-party service providers who process personal information on our behalf to assist us in operating the Site and delivering our services. These providers are authorised to process personal information only as necessary to provide the relevant service and are required to maintain appropriate security standards. Categories of such providers include:
- Website hosting and infrastructure providers
- Email delivery and communication platform providers
- Reservation and booking management software providers
- Website analytics providers (where you have consented to analytical cookies)
- Information technology security and monitoring service providers
5.2 Legal and Regulatory Disclosure
We may disclose personal information where required to do so by law, court order, or regulatory authority, or where disclosure is necessary to protect the rights, property or safety of , our guests, staff or the public.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring or sale of all or part of our business, personal information held by us may be transferred as part of that transaction. We will notify you of any such change that materially affects how your personal information is used, and any successor entity will continue to process your information in accordance with the commitments set out in this policy or will seek fresh consent where required.
5.4 No Other Disclosure
We will not disclose your personal information to any other third party without your prior consent, unless we are required or permitted to do so by law.
6. International Transfers of Personal Information
is based in New Zealand. Some of the service providers we engage may operate infrastructure or store data in countries outside New Zealand. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place, consistent with the requirements of the Privacy Act 2020, including:
- Transferring data only to countries that the New Zealand Privacy Commissioner has assessed as providing comparable privacy protections;
- Entering into contractual arrangements with overseas recipients that require them to protect your personal information to a standard comparable with New Zealand law; or
- Adopting other mechanisms recognised as providing adequate protection under applicable New Zealand guidance.
You may request further information about the safeguards applicable to any specific overseas transfer by contacting us at info@savorellatable.com.
7. Retention of Personal Information
We retain personal information for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Category of Personal Information | Retention Period | Reason |
|---|---|---|
| General enquiry correspondence | 2 years from the date of the last communication | To manage follow-up enquiries and maintain a record of communications |
| Reservation request records | 3 years from the date of the reservation or, if the reservation did not proceed, 1 year from the date of the request | Business record-keeping and to resolve any related disputes |
| Age declaration records | As required by applicable New Zealand gaming and regulatory obligations | Legal and regulatory compliance |
| Analytical and device data (server logs) | Up to 12 months from collection | Site security monitoring and performance analysis |
| Cookie consent records | Duration of your consent plus 1 year following withdrawal or expiry | Demonstrating compliance with consent obligations |
| Marketing preferences and communications | Until you withdraw your consent or unsubscribe, plus 1 year | To honour opt-out requests and maintain records of consent |
At the end of the applicable retention period, personal information is securely deleted or anonymised so that it can no longer be attributed to any identifiable individual.
8. Security of Your Personal Information
We take the security of your personal information seriously and maintain technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
- Encryption of data transmitted between your browser and the Site using TLS (Transport Layer Security);
- Access controls that restrict personal information to authorised personnel on a need-to-know basis;
- Secure storage environments for personal information held on our systems;
- Regular review of our security practices and procedures.
While we implement these safeguards, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, and you provide information to us at your own risk. If you believe your personal information has been compromised, please contact us immediately at info@savorellatable.com.
In the event of a notifiable privacy breach affecting your personal information, we will notify the Office of the Privacy Commissioner and, where required, you personally, in accordance with our obligations under the Privacy Act 2020.
9. Your Privacy Rights
Under the Privacy Act 2020 (New Zealand) and other applicable law, you have the following rights in relation to your personal information:
9.1 Right of Access
You have the right to request confirmation of whether we hold personal information about you and, if so, to receive a copy of that information along with details about how it is used.
9.2 Right of Correction
You have the right to request that we correct personal information we hold about you that is inaccurate, incomplete, out of date, or misleading. Where we decline to make a correction, we will inform you of our reasons and note your request in our records.
9.3 Right to Withdraw Consent
Where we process your personal information on the basis of your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
9.4 Right to Object
Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing. We will consider your objection and cease or restrict processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or where the processing is necessary for the establishment, exercise or defence of legal claims.
9.5 Right to Restrict Processing
In certain circumstances, you have the right to request that we restrict the processing of your personal information — for example, while the accuracy of the information is under dispute or while your objection to processing is being considered.
9.6 Right to Erasure
You may request that we delete personal information we hold about you where it is no longer necessary for the purpose for which it was collected, where you have withdrawn your consent and there is no other legal basis for processing, or where you have objected to processing and there are no overriding legitimate grounds. We will comply with such requests unless we are required by law to retain the information or it is necessary for the establishment, exercise or defence of legal claims.
9.7 Right to Data Portability
Where technically feasible and applicable under law, you may request that we provide you with personal information you have provided to us in a structured, commonly used and machine-readable format.
9.8 How to Exercise Your Rights
To exercise any of the rights described above, please contact us in writing at:
Privacy OfficerEmail: info@savorellatable.com
We will respond to your request within 20 working days of receipt, in accordance with the Privacy Act 2020. In some cases, we may need to verify your identity before processing your request. We will not charge a fee for responding to a reasonable request.
10. Responsible Gaming Information and External Resources
Our venue includes a casino facility. The Department of Internal Affairs (DIA) is the New Zealand government agency responsible for administering the Gambling Act 2003 and maintaining public resources relating to responsible gaming in New Zealand. The DIA publishes guidance and information on responsible gaming practices on its official website.
The Problem Gambling Foundation of New Zealand provides free and confidential support services and maintains a self-exclusion scheme known as the Gambling Exclusion Scheme. Details of these resources are publicly available on the Foundation's website.
We do not process personal information collected through the Site for the purpose of administering any self-exclusion or exclusion scheme. Information about how exclusion requests are managed in relation to our venue is available by contacting our venue directly.
11. Third-Party Websites and Links
The Site may contain links to third-party websites or services that are not operated or controlled by . This Privacy Policy applies only to the Site. We are not responsible for the privacy practices of any third-party websites and encourage you to review the privacy policies of any external sites you visit.
12. Minors
The Site is not directed at persons under the age of 18, and we do not knowingly collect personal information from minors through the Site. The casino area of our venue is restricted to persons aged 18 and over in accordance with New Zealand law. If you believe that a person under the age of 18 has submitted personal information to us through the Site, please contact us at info@savorellatable.com and we will take steps to delete that information promptly.
13. Complaints
If you believe that we have handled your personal information in a manner that does not comply with the Privacy Act 2020 or this Privacy Policy, we encourage you to contact us in the first instance so that we may address your concern:
Privacy OfficerEmail: info@savorellatable.com
We will acknowledge your complaint promptly and work to resolve it within a reasonable timeframe. If you remain dissatisfied with our response, or if you prefer to raise your concern directly with the regulatory authority, you have the right to lodge a complaint with the Office of the Privacy Commissioner, which is the independent statutory body responsible for overseeing compliance with the Privacy Act 2020 in New Zealand. The Office of the Privacy Commissioner can be contacted through its official website at www.privacy.org.nz.
14. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of New Zealand. Any dispute arising in connection with this policy that cannot be resolved by agreement shall be subject to the exclusive jurisdiction of the courts of New Zealand.
15. Changes to This Privacy Policy
We review this Privacy Policy periodically and update it as necessary to reflect changes in our practices, the Site, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, bring the changes to your attention by a notice on the Site.
We encourage you to review this policy each time you visit the Site to remain informed about how we handle your personal information. Your continued use of the Site following any update constitutes your acknowledgement of the revised policy.
16. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way we handle your personal information, please contact us:
Email: info@savorellatable.com
Website: savorellatable.com